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Entity UDB Logistics Limited
Governing law Hong Kong SAR
Hub updated 28 Apr 2026
These documents apply only to the contracting entity shown above. See Compliance & Licenses for verification details.
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  • Claims Procedure
  • Insurance Overview
  • Privacy Policy
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  • Trade Compliance
  • DG & Lithium Policy

Due diligence

  • Security & Quality
  • High-Value Security SOP
  • DG SOP (2026)
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DG & Lithium Policy (HK)

Applies to
UDB Logistics Limited
Governing law
Hong Kong SAR
Contact
dg@udb.com.hk
Version
v1.0
Effective date
1 Apr 2026
Last updated
28 Apr 2026
Doc ID
UDB-HK-DG-v1.0
Owner
Dangerous Goods (DG Manager)

A. Scope

Dangerous Goods (DG) are accepted only by prior arrangement and subject to applicable regulations, Hong Kong Civil Aviation Department (CAD) requirements, IATA DGR / ICAO Technical Instructions, and carrier/operator acceptance. This policy applies to air freight services coordinated by UDB Logistics Limited in Hong Kong.

UDB regularly accepts and coordinates the following DG streams (subject to compliance and carrier/operator approval):

  • ELI/ELM lithium battery shipments under applicable Section II / excepted lithium battery provisions; and
  • regulated fragrances / perfumes, which may be classified as UN 1266 (Class 3) and/or ID 8000 (Class 9), depending on product description, packaging, net quantity, and carrier/operator requirements.

All other DG classes are handled on request and may be arranged via CAD-accepted, appropriately trained, certified, or otherwise qualified DG partners/service providers, subject to carrier/operator and regulatory approval.

B. Acceptance policy

  • DG acceptance is subject to airline/carrier/operator approval and applicable regulations, including IATA DGR / ICAO Technical Instructions and Hong Kong requirements administered by CAD.
  • Shipments must be correctly documented, packaged, marked, and labeled to be accepted.
  • DG acceptance personnel must be trained and assessed commensurate with their assigned responsibilities under the applicable CBTA approach.
  • UDB may request additional information or refuse DG shipments if compliance concerns arise.

C. Lithium batteries

  • Lithium battery shipments are subject to current IATA DGR / ICAO Technical Instructions provisions and carrier/operator restrictions.
  • Lithium-ion and lithium-metal batteries are accepted only when compliant with applicable transport regulations and carrier/operator requirements.
  • Damaged/defective/recalled/prototype batteries are not accepted unless written pre-approval is obtained and carrier/operator acceptance is confirmed.

D. Regulated fragrances / perfumes (DG)

  • Regulated fragrances/perfumes may be classified as DG (e.g., UN 1266, Class 3 and/or ID 8000, Class 9) depending on product description, packing, net quantity limits, and carrier/operator acceptance.
  • Acceptance requires compliant packaging, marking/labels, documentation (including SDS/MSDS and Shipper’s Declaration/DGD where required), and confirmation of carrier/operator acceptance prior to tender.

E. Shipper responsibilities

Correct classification, packing, marking, labeling, documentation, and declaration of DG are the shipper’s responsibility unless UDB expressly agrees in writing to provide a specific advisory, preparation, or submission service.

Provide UN number / ID number, proper shipping name, class/division, packing group where applicable, packing instruction (PI), net quantity, SDS/MSDS where required, battery test summary (UN38.3) when applicable, and any consumer commodity / ID 8000 or operator-specific documentation where applicable.

The shipper must not tender undeclared or mis-declared DG.

F. UDB responsibilities

  • Coordinate DG acceptance with carriers/operators and handling partners.
  • Review documentation completeness as a service gate (not a certification of shipper classification unless expressly agreed in writing).
  • Provide handling instructions to partners when agreed.
  • Use trained/assessed staff and/or qualified DG partners appropriate to the DG function being performed.
  • Align DG handling with applicable air cargo security / Regulated Agent workflows where relevant.

G. Refusal or suspension

UDB may refuse, suspend, or terminate DG shipments if compliance concerns arise, required information is incomplete, carrier/operator acceptance is not obtained, regulatory requirements are not satisfied, or undeclared/mis-declared DG is suspected.

H. Supporting SOP

Supporting procedure (SOP): DG SOP (2026) (HK / Hong Kong operations) published in the Legal & Compliance Hub.

! In case of conflict, the PDF version prevails

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© 2026 UDB Logistics Limited

Contact

  • Phone: +852 2319 4533
  • Email: info@udb.com.hk
  • Registered office (HK): RM D, 4/F Century Centre, 33–35 Au Pui Wan Street, Fo Tan, Hong Kong
  • Operations office (HK): Lot 1889 & Lot 1895 RP, DD125, Ha Tsuen, Yuen Long, Hong Kong
  • Business Registration No. (HK):
    79628409 (IRD)

Legal & Compliance

  • Legal & Compliance Hub
  • Compliance & Licenses
  • Terms & Conditions
  • Claims Procedure
  • DG & Lithium Policy
  • Privacy Policy
  • Schedule of Charges
  • Security & Quality
  • Service Levels (SLA)
  • Insurance Overview

Escalation Contacts

  • Claims: claims@udb.com.hk
  • Privacy/DPA: dpo@udb.com.hk
  • Compliance: compliance@udb.com.hk
  • DG/Lithium: dg@udb.com.hk

Response target:
within 4 hours (24/7).
See Service Levels.