Schedule of Charges (HK)
1. Purpose
This Schedule of Charges sets out UDB's standard commercial charges and billing rules for logistics services arranged by UDB Logistics Limited ("UDB") in Hong Kong.
2. General billing rules
2.1 Currency
Default currency: HKD unless agreed otherwise in writing.
2.2 Tax / duty / government / third-party charges
Hong Kong does not currently apply VAT/GST. Any applicable tax, duty, levy, government charge, customs charge, terminal charge, Tradelink charge, carrier charge, warehouse charge, screening charge, or other third-party fee may be charged where applicable.
2.3 Service eligibility
UDB services are offered for commercial air cargo shipments. Courier/parcel services are not offered. UDB generally handles shipments starting from 1,000 kg (1 ton) and above, subject to routing, commodity, DG, security, and operational feasibility.
2.4 Payment terms — standard practice
- New customers: prepaid by default based on the agreed quotation and booking confirmation, once booking is confirmed and required shipping documents are received.
- Adjustments / additional charges: post-shipment recharges may be issued where actual costs increase due to operational factors, including terminal/handling charges, waiting time, documentation re-submission, rework required by authorities/partners, warehouse charges, security screening, additional handling, or carrier/terminal changes.
- UDB will provide supporting explanation and references where available, such as terminal invoice reference, warehouse reference, Tradelink reference, carrier/GHA reference, or partner invoice reference.
- Regular customers: UDB may apply Due on Receipt, payable immediately upon invoice issuance, where the final cost is confirmed at handover/acceptance stage.
- Net 7 / Net 14: available only for highly regular customers and only if agreed in writing. Net 14 is the maximum and remains discretionary.
2.5 Pricing format: all-in vs cost breakdown
UDB may quote and invoice rates as all-in bundled prices, which may include third-party costs and UDB margin. UDB is not required to disclose underlying carrier, GSA, terminal, warehouse, Tradelink, screening, or partner cost breakdown unless required by law or expressly agreed in writing.
3. Core UDB service fees
3.1 Standard handling / coordination
| Charge item | Standard charge |
|---|---|
| Standard handling / coordination fee | HKD 455 per AWB / MAWB / HAWB |
3.2 Documentation and rework
| Charge item | Standard charge |
|---|---|
| Invoice / packing list / document correction or rework, standard | HKD 650 per document set |
| Multi-page or complex rework | Quoted case-by-case |
| AWB / HAWB / MAWB amendment | HKD 650 per amendment + carrier/terminal charges where applicable |
3.3 Labels and marking
| Charge item | Standard charge |
|---|---|
| ELI / DG label | HKD 1 per pc, minimum HKD 50 |
| Export AWB label / shipping mark label | HKD 1 per pc, minimum HKD 50 |
4. Hong Kong customs / declaration / trade interface
4.1 Tradelink / declaration support
| Charge item | Standard charge |
|---|---|
| Tradelink import/export declaration submission | 0.02% of invoice value + HKD 350 UDB processing |
| Tradelink amendment / re-submission | HKD 780 per amendment / re-submission + government / Tradelink charges where applicable |
| Import Declaration Fee | HKD 420 per MAWB |
| Custom Clearance | HKD 375 per customs code / HAWB |
Government, Tradelink, customs, authority, penalty, late declaration, amendment, and third-party charges may apply separately unless included in an all-in quote.
4.2 Strategic commodities / controlled goods
| Charge item | Standard charge |
|---|---|
| Strategic commodities licence / TID support | Quoted case-by-case |
| Permit / licence coordination for controlled goods | Quoted case-by-case |
| Technical / end-use / end-user documentation support | Quoted case-by-case |
Shipment may be held until required licence, permit, authority approval, carrier/operator acceptance, or compliance clearance is confirmed.
4.3 Customs / C&ED inspection attendance
| Charge item | Standard charge |
|---|---|
| C&ED / customs inspection attendance | HKD 650 per visit + waiting time / third-party charges where applicable |
| Urgent / after-hours inspection attendance | Quoted case-by-case |
5. Pickup / delivery / trucking coordination
5.1 Air import pickup / delivery
| Charge item | Standard charge |
|---|---|
| Airport Pick up & Local Direct Delivery, per HAWB & location | HKD 1.20 per kg, minimum HKD 1,200 |
| Airport Pick up & Delivery Warehouse | HKD 0.90 per kg, minimum HKD 900 |
| Local Pickup / Delivery Cargo | HKD 0.90 per kg, minimum HKD 900 |
5.2 Air export pickup / transfer
| Charge item | Standard charge |
|---|---|
| Bulk cargo from warehouse to terminal / forwarder | HKD 0.90 per kg, minimum HKD 900 |
| Local Pickup / Delivery Cargo | HKD 0.90 per kg, minimum HKD 675 |
| Pickup ULD, round trip | HKD 1,200 per unit |
| ULD build-up material charges | HKD 150 per unit |
5.3 Miscellaneous transport costs
Parking, gate charges, toll fees, terminal charges, waiting time, special vehicle requirements, temperature-control vehicle requirements, escort requirements, or other transport-related costs may be charged at cost or included in an all-in quote.
6. Contracted warehouse / facility charges
6.1 Registration / after-hours / holiday
| Charge item | Standard charge |
|---|---|
| Registration Charge, 09:00–20:00 | HKD 600 per S/O |
| Registration Charge, after 20:01 | HKD 1,200 per S/O |
| Parking Fee | HKD 225 per truck |
| Holiday on Duty, Sunday or Public Holiday | HKD 3,000 per day |
6.2 Storage
Storage Fee, stackable cargo: HKD 97.5 per CBM per week, minimum HKD 97.5.
6.3 Warehouse in / out
| Charge item | Standard charge |
|---|---|
| Warehouse In / Out | HKD 90 per CBM, minimum HKD 90 |
6.4 Screening / x-ray handling
| Charge item | Standard charge |
|---|---|
| X-Ray Charges | HKD 0.75 per kg, minimum HKD 75 |
| X-Ray handling fee (TSA) | HKD 0.30 per kg |
| X-Ray handling fee, bulk shipment | HKD 0.90 per kg per MAWB, minimum HKD 900 |
| X-Ray handling fee, export | HKD 0.30 per kg, minimum HKD 225 per MAWB |
Terminal X-Ray charges, CTO charges, airline charges, and other third-party screening charges are not included unless expressly included in an all-in quotation.
6.5 Loading / unloading
| Charge item | Standard charge |
|---|---|
| Cargo loading / unloading | HKD 0.375 per kg per S/O, minimum HKD 450 |
6.6 Packing / repacking / pallet handling
| Charge item | Standard charge |
|---|---|
| Shrink-wrapping (carton) | HKD 15 per carton |
| Shrink-wrapping (pallet) | HKD 150 per pallet |
| Strapping | HKD 15 per pc |
| Sorting / carton packing | HKD 15 per carton |
| Palletization fee | HKD 525 per pallet |
| De-palletization fee | HKD 150 per pallet |
Palletization includes one pallet, shrink-wrapping, and two pieces of strapping unless otherwise stated.
6.7 Warehouse labels / marking
| Charge item | Standard charge |
|---|---|
| Labelling charges | HKD 0.75 per pc, minimum HKD 30 |
This may include battery label, AWB label, or shipping mark where requested by the customer.
7. Air import cargo service
| Charge item | Standard charge |
|---|---|
| Airport Handling Fee, shipment release form only | HKD 300 per MAWB |
| Airport Pick up & Local Direct Delivery | HKD 1.20 per kg, minimum HKD 1,200 |
| Airport Pick up & Delivery Warehouse | HKD 0.90 per kg, minimum HKD 900 |
| Local Pickup / Delivery Cargo | HKD 0.90 per kg, minimum HKD 900 |
| ATA Carnet Shipment handling | HKD 375 per MAWB |
| Custom Clearance | HKD 375 per customs code / HAWB |
| Cargo Survey Attendance Handling | HKD 375 per HAWB |
| Dangerous Goods Handling Fee | HKD 420 per MAWB |
| Import Declaration Fee | HKD 420 per MAWB |
Cargo Survey Attendance Handling does not include survey company charges.
8. Air export cargo service
| Charge item | Standard charge |
|---|---|
| Bulk cargo from warehouse to terminal / forwarder | HKD 0.90 per kg, minimum HKD 900 |
| X-Ray handling fee, applicable to bulk shipment | HKD 0.90 per kg per MAWB, minimum HKD 900 |
| DG Cargo Handling Charge, applicable to bulk shipment | HKD 420 per MAWB |
| X-Ray handling fee | HKD 0.30 per kg, minimum HKD 225 per MAWB |
| ATA Carnet Shipment handling | HKD 375 per MAWB |
| Build up ULD charge | HKD 0.90 per kg, minimum HKD 675 |
| Local Pickup / Delivery Cargo | HKD 0.90 per kg, minimum HKD 675 |
| Pickup ULD, round trip | HKD 1,200 per unit |
| ULD build-up material charges | HKD 150 per unit |
9. Certificates / legalization / attestation support
Where UDB provides coordination / runner / submission support for documentation, subject to authority availability and customer-provided documents:
| Charge item | Standard charge |
|---|---|
| Certificate of Origin / Chamber document coordination | HKD 1,000–2,000 per document set |
| Legalization / attestation / embassy coordination | HKD 1,500–3,500 per document |
| Courier / runner / third-party document handling | Quoted case-by-case |
Government, authority, chamber, embassy, courier, and third-party fees may apply and may be included in an all-in quote.
10. HS classification / advisory & inspection attendance
| Charge item | Standard charge |
|---|---|
| HS classification / advisory | HKD 1,000–3,000 per SKU / line |
| Complex advisory case | HKD 3,000–6,000 per case |
| UDB survey coordination / attendance support | HKD 650 per case + survey company charges |
| C&ED / customs inspection attendance | HKD 650 per visit + waiting time / third-party charges where applicable |
| After-hours / urgent attendance | Quoted case-by-case |
Commodity classification and licensing determination remain the customer's responsibility unless UDB expressly agrees in writing to provide a specific advisory or submission service.
11. Priority / Control Tower
Priority / Control Tower applies only where confirmed in writing and governed by the Priority / Control Tower Addendum (HK).
11.1 Per-shipment model
| Charge item | Standard charge |
|---|---|
| Control Tower fee, per Eligible Shipment | HKD 1,500 |
| High-risk / 24/7 war-room readiness, where agreed | HKD 3,000 per shipment |
11.2 Monthly retainer model
| Tier | Monthly charge |
|---|---|
| Up to 10 shipments | HKD 15,000 / month |
| Up to 25 shipments | HKD 30,000 / month |
| Up to 60 shipments | HKD 60,000 / month |
| Overage | HKD 1,200–1,800 per extra shipment |
12. Value Protection — contractual
Value Protection applies only where confirmed in writing at booking acceptance.
| Charge item | Standard charge |
|---|---|
| Fee | 1.65% of declared value |
| Minimum fee | HKD 750 |
| Max declared value without special approval | HKD 5,000,000 |
Declared value evidence: commercial invoice is generally sufficient; additional evidence may be requested where reasonably necessary.
DG / high-risk / theft-attractive / security-sensitive commodities: Value Protection may be offered only with written approval and may be excluded for certain commodities, routings, or handling conditions.
Value Protection is contractual and is not insurance.
13. Insurance — if purchased
Insurance is not included unless agreed in writing and remains subject to insurer terms.
| Charge item | Standard charge |
|---|---|
| UDB placement / admin fee | 0.35% of insured value |
| Minimum admin fee | HKD 650 |
| Minimum insurance premium | As per insurer |
Coverage is typically on ICC(A) terms / All Risks, subject to insurer wording and exclusions.
Deductible: as per COI / cover note / insurer terms.
14. Exception / disruption fees
Unless otherwise agreed in writing, the following UDB service fees may apply in addition to any carrier, terminal, authority, warehouse, screening, Tradelink, or third-party costs, which may be billed all-in.
| Charge item | Standard charge |
|---|---|
| Rebooking coordination fee | HKD 900 |
| Rebooking coordination fee for S1/S2 | HKD 1,500 |
| Reroute coordination fee | HKD 1,300 |
| Hold / release instruction fee | HKD 500 |
| Return-to-origin coordination fee | HKD 1,800 |
| After-hours / weekend emergency handling fee | HKD 1,200–3,000 |
| War-room / incident management fee, premium option | HKD 5,000 per incident + HKD 2,000/day where extended management is required |
Fee depends on severity level, urgency, timing, and time required.
15. Notes
- Some charges depend on routing, handling partner, airport/terminal procedures, CAD/RAR requirements, Tradelink requirements, customs/authority requirements, carrier rules, warehouse availability, and commodity type.
- Where a government, authority, carrier, terminal, Tradelink, warehouse, survey, screening, or partner fee is applicable, it may be charged separately or included in the quoted all-in price.
- Any miscellaneous costs, including parking, gate charges, toll fees, terminal charges, terminal X-Ray charges, survey fees, courier fees, storage, demurrage, detention, waiting time, or special handling charges, may be charged at cost unless included in an all-in quote.
- The rates do not include duty, tax, cargo insurance, survey company charges, or third-party charges unless expressly stated.
- Charges for services not specified in this Schedule are quoted on request.
- This Schedule may be updated from time to time. The latest version is published in the Legal & Compliance Hub.