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Entity UDB Logistics Limited
Governing law Hong Kong SAR
Hub updated 28 Apr 2026
These documents apply only to the contracting entity shown above. See Compliance & Licenses for verification details.
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Due diligence

  • Security & Quality
  • High-Value Security SOP
  • DG SOP (2026)
  • Service Levels (SLA)
  • Supplier Due Diligence
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  • Approved Supplier List — Public Summary

Approved Supplier List (HK) - Public Summary

Applies to
UDB Logistics Limited
Governing law
Hong Kong SAR
Contact
compliance@udb.com.hk
Version
v1.0
Effective date
1 Apr 2026
Last updated
28 Apr 2026
Doc ID
UDB-HK-APPROVED-SUPPLIERS-v1.0
Owner
Compliance (Head of Compliance)

1. Purpose

This document provides a high-level public summary of UDB's approved supplier coverage by category in Hong Kong. It does not disclose supplier identities and is intended to support customer due diligence.

2. What this list is (and is not)

This is a coverage summary ("available / not available / case-by-case") by supplier type.

Supplier names, commercial terms, routing details, warehouse locations, security layouts, access arrangements, and operational procedures are confidential and are not disclosed unless required by law or expressly agreed in writing under controlled disclosure.

"Available" means UDB maintains one or more approved suppliers or operational partner arrangements in that category, subject to operational feasibility, capacity, regulatory requirements, security requirements, and compliance checks for the specific shipment.

This summary does not guarantee availability for every lane, date, commodity, security status, customs/authority requirement, airline requirement, or terminal requirement.

3. Approved supplier coverage (summary)

Category Available (Yes/No/Case-by-case) Notes (high-level)
Airlines / GSA / carrier counterparty interfaces Yes Subject to route, space, airline acceptance, and operational feasibility.
Ground handling / GHA / CTO / cargo terminal interfaces Yes Subject to terminal rules, airline/GHA/CTO procedures, and access controls.
Trucking / transport partners Yes Vehicle type, timing, secure transport controls, and availability subject to shipment requirements.
Contracted warehouse / cargo processing / storage or staging providers Yes Controlled / contracted arrangements are subject to operational feasibility, RASP / RA/RAR controls where applicable, and supplier approval status.
RACSF / screening / security service providers Yes Subject to CAD/RAR, airline, terminal, screening, and security-control requirements.
Air cargo security / RA/RAR workflow support Yes Subject to shipment security status, SPX/UNK handling requirements, and applicable RASP / CAD procedures.
DG support partners / packing / repacking vendors Yes DG acceptance subject to IATA DGR / ICAO TI, CAD requirements where applicable, operator/carrier approval, and DG partner capability.
Lithium battery handling support (ELI/ELM, Section II where applicable) Yes Subject to documentation, operator acceptance, battery compliance, and applicable DG requirements.
Regulated fragrances / perfumes support Yes Subject to classification, SDS/MSDS or DGD where required, packaging, net quantity, DG/security acceptance, and operator approval.
Customs / C&ED / declaration support Yes Subject to customer documents, customs/authority requirements, and Tradelink/declaration process requirements where applicable.
Tradelink / import-export declaration support Yes Subject to correct shipment data, invoice value, customer documents, and applicable declaration timelines.
Strategic commodities / TID / permit / licence support Case-by-case Availability depends on product type, technical documents, end-use/end-user information, TID requirements, and authority response.
Trade compliance screening resources Yes Sanctions, restricted party, export control, strategic commodities, and customs compliance screening apply as relevant.
Temperature-controlled solutions Case-by-case Availability depends on lane, airline, equipment, packaging, commodity, monitoring requirement, and feasibility.
High-value security support Yes Subject to High-Value Security SOP (HK), supplier tier suitability, secure handling feasibility, and security restrictions.
Evidence preservation / incident support Yes Subject to third-party cooperation, confidentiality, security restrictions, and legal constraints.
IT / communications providers supporting operations Yes Used where relevant to operational processing, customer communications, and document handling.

4. Tiering and high-value handling

For high-value or protected shipments, UDB applies enhanced controls under its High-Value Security SOP (HK) and may require suppliers suitable for higher-risk tiers (HV-2/HV-3), subject to feasibility.

For high-value custody, transport, warehouse, screening/security, and terminal handling, UDB uses suppliers approved under its Supplier Due Diligence framework. Tier B/C suppliers may be reviewed at least annually where feasible and after material incidents.

Where appropriate and under NDA, UDB may provide a supplier assurance letter covering supplier categories used for the customer's lane, due diligence tier, and controls applied for the specific use case.

5. Confidentiality and controlled disclosure

This public summary intentionally does not identify individual suppliers, warehouses, contractors, security providers, or route-specific arrangements.

Detailed supplier identities, contractor declarations, warehouse/security layouts, access controls, and lane-specific arrangements may be shared only under controlled disclosure, where appropriate and subject to confidentiality, security, contractual, and legal restrictions.

6. Updates

UDB may update this document from time to time. The latest version is published in the Legal & Compliance Hub.

! In case of conflict, the PDF version prevails

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Contact

  • Phone: +852 2319 4533
  • Email: info@udb.com.hk
  • Registered office (HK): RM D, 4/F Century Centre, 33–35 Au Pui Wan Street, Fo Tan, Hong Kong
  • Operations office (HK): Lot 1889 & Lot 1895 RP, DD125, Ha Tsuen, Yuen Long, Hong Kong
  • Business Registration No. (HK):
    79628409 (IRD)

Legal & Compliance

  • Legal & Compliance Hub
  • Compliance & Licenses
  • Terms & Conditions
  • Claims Procedure
  • DG & Lithium Policy
  • Privacy Policy
  • Schedule of Charges
  • Security & Quality
  • Service Levels (SLA)
  • Insurance Overview

Escalation Contacts

  • Claims: claims@udb.com.hk
  • Privacy/DPA: dpo@udb.com.hk
  • Compliance: compliance@udb.com.hk
  • DG/Lithium: dg@udb.com.hk

Response target:
within 4 hours (24/7).
See Service Levels.